HOW DO I PLACE MY ORDER?

It’s simple. Just select your preferred style and size on the product page, click the “Add To Cart” button, and follow the easy steps to complete your purchase. Once your order is placed, we’ll begin preparing it and notify you when it’s on the way.

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Production Time: 2 – 6 business days. Every Masculines product is made-to-order specifically for you, so production takes a little longer. We appreciate your patience.
Shipping Time:

  • Standard Shipping: $10.99
    Estimated delivery time: 10 – 15 business days
    Note: We currently offer standard shipping only (excluding Hawaii, Alaska, Guam, Puerto Rico), and we do not deliver to U.S. Military bases. Thank you for understanding. Orders are shipped Monday to Friday. Orders placed on weekends or holidays will be processed the following business day.

MY TRACKING NUMBER ISN’T WORKING

Tracking numbers may take 1–2 business days to update in the carrier’s system. If your tracking hasn’t activated after a few days, please contact us at [email protected] for assistance.

I NEED HELP WITH A LATE ORDER

If your order hasn’t arrived after 24 business days, please reach out to us at [email protected] and we’ll help you right away.

PAYMENT

What types of payments do you accept?
Masculines.co uses secure checkout through PayPal, allowing payments via Visa, MasterCard, and American Express. Our payment process follows PCI-compliant standards for your safety.
When will my card be charged?
Right after your order is successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

Your security is our priority. All personal data and payment information is encrypted using SSL (Secure Socket Layer) technology. We do not store your credit card details. They are only used to complete your transaction and are never saved or shared.

For any additional help, reach us at [email protected]. We’re here to assist you.